Unclogging your toilet is often a quick-fix! Just follow these simple steps:
Step 1. First, remove the tank lid from the toilet and set it aside.
Step 2. Lift up on the float ball in the tank to keep the toilet from overflowing. While you’re holding up the float ball, turn off the water shut off valve. This is located in the wall right behind your toilet. Turn the valve right (clockwise) to turn it off.
Step 3. Now that the water is turned off, push your plunger down into the toilet bowl and pull it back with some force. Do this a few times.
Step 4. Now, turn the water back on by turning the valve to the left (counterclockwise).
If the toilet is still clogged, just repeat this process! If your toilet remains clogged despite this effort, just give us a call at (470) 205-2224 or submit a maintenance request in your resident portal. We’re here to help!