If you have a leak, it’s important to shut off the water quickly to prevent damage to your possessions!
How to stop the leak:
The first thing you should do is turn off the water valve nearest to the leak. For example, if your kitchen faucet is leaking, shut off the valve under your kitchen sink. Or, if your toilet is leaking, shut off the valve near your toilet. The “valve” is typically a football-shaped knob, a globe-shaped knob, or a “butterfly” handle. Turn this valve to the right, or clockwise.
If this doesn’t stop the leak, you will need to locate the main shut off valve for the home.
This is typically found outside your home in a cement box buried in the ground. If it’s not outside, it might be in your basement, crawlspace, or near your water heater. Once you find this valve – just turn it to the right, clockwise! This will turn off all the water to your home.
If this still doesn’t stop the leak, place a bucket or other vessel beneath the leak to capture the water until help arrives.
Whether or not you’re able to stop the leak, give us a call at 470-205-2224 to put in an emergency maintenance request! We’re here to help.